At Kraywoods.com, we use Shopify and PayPal to accept credit and debit card payments. Both parties automatically encrypt your confidential information during transit from your computer to ours using the Secure Sockets Layer (SSL) protocol with an enc

Is my payment secure?

We aim to make purchasing your Kraywoods eyewear as easy and straightforward as possible, and therefore we accept a variety of payment methods, including PayPal, Visa, MasterCard, American Express, Discover, Apple Pay, Shop Pay, and Sezzle. With Sezz

What payment methods do you accept?

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Kraywoods

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When will my order ship?

How can I track my order?

Do you offer expedited shipping?

Do you ship globally?

International shipping information

Shipping & Delivery

What's your returns & exchange policy?

What items are considered final sale and cannot be returned or exchanged?

How do I initiate a return or exchange?

How should I package my item(s) for return or exchange?

When can I expect my refund or store credit?

Are items purchased from a Kraywoods retailer or at a pop-up shop eligible for returns or exchanges?

Returns & Exchanges

12-Month Eyewear Warranty

12-Month Accessories Warranty

What is the extended eyeglasses warranty?

How do I proceed to claim a warranty?

Kraywoods Warranty

Are Kraywoods frames handcrafted?

Do you use sustainable materials to make your frames?

Are Kraywoods frames made from real wood?

About Kraywoods Frames

What's the difference between sunglasses and eyeglasses frames?

What type of lenses do you offer?

Are Kraywoods eyeglasses available in different sizes?

How can I find the right size for my eyeglasses?

What information do I need in order to purchase Kraywoods prescription glasses?

Do you offer non-prescription blue light blocking glasses?

Do you offer reading glasses?

How do I make sure an insurance claim for my prescription eyeglasses?

Eyeglasses FAQ

What's the UV protection on your sunglasses?

Are Kraywoods sunglasses polarized?

Can I get my prescription fitted in Kraywoods sunglasses frame?

Are kraywoods sunglasses available in different sizes?

How can I find the right size for my sunglasses?

Sunglasses FAQ

Do you offer wholesale or bulk pricing?

How do I become a Kraywoods retailer?

Wholesale - Retail

Website Payment

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Is my payment secure?

What payment methods do you accept?